Author: J. Nathan Matias

Can we decrease harassment on Wikipedia using AI? How can Wikipedia broaden content focused on underrepresented groups? Would new Wikipedia editors be more likely to stay if they were greeted by ‘welcome bots’?

Our citizen science study in a 13.5 million-subscriber science community reveals effective ways to improve online discussions.

Volunteer moderators create, support, and control public discourse for millions of people online. What is the meaning of this work and who is it for?

Are you a reddit moderator interested to reduce harassment or manage the spread of unreliable news in your community? CivilServant is looking for communities to test ideas together.

Our director’s transition to Cornell University and how it will affect CivilServant.

We tested Facebook’s ad screeners and some were too strict. The platform mistook a disabled veterans fundraiser for a political ad.

Our live blog of a talk by Janet Vertesi, on what it means to have a principled rejection of technology.

Choosing the right statistical model can affect the life and well-being of millions or even billions of people.

Anyone can test the effect of tech design changes in our lives. By combining what we learn, we can discover systemic effects.

An agenda for citizen behavioral science to maintain and protect the communities we love online.