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Author: Max Klein

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Study Results: How well do harassment prevention interventions transfer between communities?

August 2022

Can clear institutional policies against harassment reduce its prevalence in a community? And what side effect (if any) do they […]

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Do Law Enforcement Bots Reduce Freedom of Expression Online? Study Results

September 2020

What impact do the copyright industry’s robot lawyers have on freedom of expression? And in a complex ecosystem where algorithm […]

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Study Results: Changing How Wikipedia Represents Africa With Photo Recruitment Campaigns

August 2020

How can we advance human understanding on the internet when so many people are left out of the conversation? And […]

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Study Results: Mentoring, Thanking Others, and Burning Out on Wikipedia

June 2020

On Wikipedia, mentoring newcomers, reviewing vandalism, and discussing decisions can be meaningful if emotionally-draining work. Some Wikipedians have told us […]

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Volunteers Thanked Thousands of Wikipedia Editors to Learn the Effects of Receiving Thanks

June 2020

Can saying “thank you” make online communities stronger & more inclusive? Or does thanking others for their voluntary efforts have […]

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6 Ideas to Strengthen Wikipedia(s) with Citizen Behavioral Science

November 2019

Can we decrease harassment on Wikipedia using AI? How can Wikipedia broaden content focused on underrepresented groups? Would new Wikipedia editors be more likely to stay if they were greeted by ‘welcome bots’?

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Meet CivilServant’s New Data Engineer: Max Klein

August 2018

Hello there, Max Klein here. It’s my great honor to start work at CivilServant, and do the hard work of finding evidence on how to create a more understanding internet.

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