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Author: Sarah Gilbert

Navigating your conference campaign

September 2023

Your party enters the dungeon conference hall. Ahead of you stretches miles of tunnels, littered with traps and treasures. It […]

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Black and white engraving of a dragon with scaly wings eating its tail, amindst a backdrop of forest trees and cliffs.

AI Governance & Safety Depend on Community & Commercial Content Moderators

July 2023

How can we think about the full human impact of generative AI? And how should we decide who gets included […]

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A large brown wooly mammoth with long tusks is being threatened by mean with spears

From Avifauna to Megafauna: Migrations in Online Social Spaces

November 2022

The recent takeover of Twitter by Elon Musk has left many Twitter users looking for a new online home. In […]

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Looking up from the bottom of a spiral staircase, steps twist up. In the center of the spiral is a sky blue octagon painted on the ceiling.

Imagining Lasting Change on Content Moderation: A Citizens Agenda

October 2022

How can communities create lasting change on the most pressing challenges in online behavior, from navigating racism to reducing burnout […]

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Content Moderator Well-being panel at TrustCon 2022

What Can Companies Do For Moderator Well-Being?

September 2022

What can Trust and Safety teams do to improve the well-being of the moderators who review content, a job that […]

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Two Years Into the Trust and Safety Professional Association

Two Years at the Trust and Safety Professionals Association – TrustCon 2022

September 2022

As the Trust and Safety Professional Association (TSPA) turns two years old, what has the experience been like for the […]

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Creating a Community of Support for Trust and Safety Professionals – Charlotte Wilmer at TrustCon

September 2022

How do people find their way into Trust and Safety work, and how can they find the support they need […]

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TrustCon 2020 - Sep 27-28

TrustCon: A Global Conference Dedicated to Trust and Safety Professionals

September 2022

As technology platforms have become integrated into the daily lives of billions of people, they have found themselves taking responsibility […]

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Drawing of peoplee dancing around symbolic illustrations of a conversation

Research Engagement Through Trivia Games: Wikimania Report

September 2022

Wikimania is one of CAT Lab’s favorite events ever since we first attended in 2018. We’re always inspired by this […]

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child holding balloons standing in front of fantasy storm,illustration painting

Study Results: How well do harassment prevention interventions transfer between communities?

August 2022

Can clear institutional policies against harassment reduce its prevalence in a community? And what side effect (if any) do they […]

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