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Category: Blog

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Christian Sandvig speaking at the Cornell University Communication Department, gesturing in front of the phrase

The Feed: Outsourcing Knowledge & Attention to Machines

March 2020

Feeds are everywhere today, from social media to law enforcement. How might we think differently about society if we understood […]

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How to Recognize and Change Human & Machine Discrimination

February 2020

How do people and algorithms engage in discrimination? How would we know if they did? And in the face of […]

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Why We Need Industry-Independent Research on Tech & Society

January 2020

When research is funded by companies that people no longer trust, we have a problem.

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New Directions for Citizen Research and Action on Digital Power

December 2019

How can citizens work for a world where digital power is guided by evidence and accountable to the public?

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6 Ideas to Strengthen Wikipedia(s) with Citizen Behavioral Science

November 2019

Can we decrease harassment on Wikipedia using AI? How can Wikipedia broaden content focused on underrepresented groups? Would new Wikipedia editors be more likely to stay if they were greeted by ‘welcome bots’?

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Posting Rules in Science Discussions Prevents Problems & Increases Participation

April 2019

Our citizen science study in a 13.5 million-subscriber science community reveals effective ways to improve online discussions.

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Who Do Moderators Work For? The Civic Labor of Volunteer Moderators Online

April 2019

Volunteer moderators create, support, and control public discourse for millions of people online. What is the meaning of this work and who is it for?

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Reddit Mods: Let’s Test Ideas for Preventing Harassment and Fact-Checking the News

March 2019

Are you a reddit moderator interested to reduce harassment or manage the spread of unreliable news in your community? CivilServant is looking for communities to test ideas together.

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CivilServant Director J. Nathan Matias is Moving to Cornell University

February 2019

Our director’s transition to Cornell University and how it will affect CivilServant.

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Do Social Media Platforms Have Effective Ad Policies? We Audited Google and Facebook

December 2018

We tested Facebook’s ad screeners and some were too strict. The platform mistook a disabled veterans fundraiser for a political ad.

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