Our citizen science study in a 13.5 million-subscriber science community reveals effective ways to improve online discussions.
Category: Research
Posts that describe current CAT Lab research.
Volunteer moderators create, support, and control public discourse for millions of people online. What is the meaning of this work and who is it for?
Are you a reddit moderator interested to reduce harassment or manage the spread of unreliable news in your community? CivilServant is looking for communities to test ideas together.
Estimating Counts of Events in Behavioral Product Testing
Choosing the right statistical model can affect the life and well-being of millions or even billions of people.
Anyone can test the effect of tech design changes in our lives. By combining what we learn, we can discover systemic effects.
Attributing Cause in Algorithm Audits
Human causes of problems are hard to distinguish from technical ones. Simple experiments can sometimes untangle them.
Do Downvote Buttons Cause Unruly Online Behavior?
Banishing downvotes may not have the substantial benefits or disastrous outcomes that people expect.
How Anyone Can Audit Facebook’s NewsFeed
All you need for citizen behavioral science is a spreadsheet, patience, and long-suffering friends.
Field experiments can guide wise use of platform power if we re-design the relationship between democracy & behavioral science.
Citizen Behavioral Design: CivilServant Selected as an Innovation by Design Award Finalist
As communities ask new questions, citizen behavioral scientists grow collective knowledge about the outcomes of ideas for a fairer, safer, more understanding internet.