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Category: Research

Posts that describe current CAT Lab research.

Posting Rules in Science Discussions Prevents Problems & Increases Participation

April 2019

Our citizen science study in a 13.5 million-subscriber science community reveals effective ways to improve online discussions.

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Who Do Moderators Work For? The Civic Labor of Volunteer Moderators Online

April 2019

Volunteer moderators create, support, and control public discourse for millions of people online. What is the meaning of this work and who is it for?

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Reddit Mods: Let’s Test Ideas for Preventing Harassment and Fact-Checking the News

March 2019

Are you a reddit moderator interested to reduce harassment or manage the spread of unreliable news in your community? CivilServant is looking for communities to test ideas together.

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Estimating Counts of Events in Behavioral Product Testing

September 2018

Choosing the right statistical model can affect the life and well-being of millions or even billions of people.

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Is It Just Me? Pooling Experiments to Audit Common Impacts of Social Tech

May 2018

Anyone can test the effect of tech design changes in our lives. By combining what we learn, we can discover systemic effects.

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Attributing Cause in Algorithm Audits

January 2018

Human causes of problems are hard to distinguish from technical ones. Simple experiments can sometimes untangle them.

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Vincenzo Camuccini's Death of Julius Caesar

Do Downvote Buttons Cause Unruly Online Behavior?

January 2018

Banishing downvotes may not have the substantial benefits or disastrous outcomes that people expect.

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How Anyone Can Audit Facebook’s NewsFeed

December 2017

All you need for citizen behavioral science is a spreadsheet, patience, and long-suffering friends.

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Remaking Large-Scale Behavioral Research for Democracy: New Paper at CHI 2018

December 2017

Field experiments can guide wise use of platform power if we re-design the relationship between democracy & behavioral science.

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Citizen Behavioral Design: CivilServant Selected as an Innovation by Design Award Finalist

September 2017

As communities ask new questions, citizen behavioral scientists grow collective knowledge about the outcomes of ideas for a fairer, safer, more understanding internet.

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