Marginalized communities online often face disruption from outsiders. When newcomers see this, they can sometimes misunderstand the true norms of […]
“I have friends on social media sharing misinformation about Covid-19. Do you have tips on how to talk to them?” […]
On Wikipedia, mentoring newcomers, reviewing vandalism, and discussing decisions can be meaningful if emotionally-draining work. Some Wikipedians have told us […]
Volunteers Thanked Thousands of Wikipedia Editors to Learn the Effects of Receiving Thanks
June 2020
Can saying “thank you” make online communities stronger & more inclusive? Or does thanking others for their voluntary efforts have […]
Hi! My name is Jonathan Zong (website) (@ohnobackspace), and I’m extremely delighted to be joining the Citizens and Technology Lab […]
How can researchers contribute to action and public understanding during fast-moving events like elections, pandemics, and other crises? Friday at […]
Feeds are everywhere today, from social media to law enforcement. How might we think differently about society if we understood […]
How do people and algorithms engage in discrimination? How would we know if they did? And in the face of […]
Hiring: Citizens and Technology Lab Deputy Director
February 2020
Given the current status of the campus, the state and country due to COVID-19, we have paused our search for […]
How can we escape the trap of surveillance capitalism to imagine, achieve, and govern a better internet? Speaking today at […]