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6 Ideas to Strengthen Wikipedia(s) with Citizen Behavioral Science

November 2019

Can we decrease harassment on Wikipedia using AI? How can Wikipedia broaden content focused on underrepresented groups? Would new Wikipedia editors be more likely to stay if they were greeted by ‘welcome bots’?

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Posting Rules in Science Discussions Prevents Problems & Increases Participation

April 2019

Our citizen science study in a 13.5 million-subscriber science community reveals effective ways to improve online discussions.

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Who Do Moderators Work For? The Civic Labor of Volunteer Moderators Online

April 2019

Volunteer moderators create, support, and control public discourse for millions of people online. What is the meaning of this work and who is it for?

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Reddit Mods: Let’s Test Ideas for Preventing Harassment and Fact-Checking the News

March 2019

Are you a reddit moderator interested to reduce harassment or manage the spread of unreliable news in your community? CivilServant is looking for communities to test ideas together.

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CivilServant Director J. Nathan Matias is Moving to Cornell University

February 2019

Our director’s transition to Cornell University and how it will affect CivilServant.

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Do Social Media Platforms Have Effective Ad Policies? We Audited Google and Facebook

December 2018

We tested Facebook’s ad screeners and some were too strict. The platform mistook a disabled veterans fundraiser for a political ad.

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Quitting Facebook & Google: Why Exit Option Democracy is the Worst Kind of Democracy

December 2018

Our live blog of a talk by Janet Vertesi, on what it means to have a principled rejection of technology.

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Estimating Counts of Events in Behavioral Product Testing

September 2018

Choosing the right statistical model can affect the life and well-being of millions or even billions of people.

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Meet CivilServant’s New Data Engineer: Max Klein

August 2018

Hello there, Max Klein here. It’s my great honor to start work at CivilServant, and do the hard work of finding evidence on how to create a more understanding internet.

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Is It Just Me? Pooling Experiments to Audit Common Impacts of Social Tech

May 2018

Anyone can test the effect of tech design changes in our lives. By combining what we learn, we can discover systemic effects.

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