We seek to enable anyone to engage critically with the tech tools and platforms they use, ask questions, and get answers. Working hand-in-hand with diverse communities and organizations around the world, we identify issues of shared concern (“effects”) related to digital discourse, digital rights and consumer protection. Our research methods can discover if a proposed effect is really happening, uncover the causes behind a systemic issue, and test ideas for creating change.
In keeping with our core values, we publish summaries and results of all CivilServant experiments here on our website. Each of the pages below is an index of links to all of the materials for a single study we have completed, from calls of participation to statistical analysis.
We invite you to explore our experiments and team blog to learn more about what we do and how we do it.
CAT Lab studies
The HAB Project: Tending Human-AI Ecosystems
How does human behavior change in the presence of AI systems that interact with large groups of people at scale? […]
Background As the largest reference website, Wikipedia has a significant impact on how people find and retrieve information about notable […]
Contested norms: Understanding the impact of algorithms on norm expectations and in online communities
Online communities, such as Facebook groups, Reddit subreddits, Discord or Slack spaces,and more play a vital role for millions of […]
Supporting Community Engaged Research in Tenuous Times
American Universities are currently facing unprecedented attacks on higher education, including drastic cuts to funding; increased attempts to control who […]
Bans on cell phones in schools have been promoted as an urgent fix for the problem of distracted students in […]
Measuring mental health among content moderators
How reliably can we measure and diagnose the mental health and well-being of moderators and other workers who review content […]
Amid rising global tensions, fostering understanding and reducing prejudice between diverse community groups has become imperative. The Israel-Palestine conflict, with […]
CAT Lab Big Tent Meetings
At CAT Lab, we host regular meetings for the broader community of students, staff, and faculty collaborators we work with. […]
